Returns

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Returns and Exchanges
Items can be returned in 30 days from the date of purchase and requires a Return authorization from us.

Return Conditions & Procedure

• RMA number must be obtained before any return
• To obtain a return authorization please contact us with the following information:
• Serial Number found on the back of the amplifier unit
• Name and Order ID
• Reason For Return
• Want Store Credit or Refund
• Once we send you the RMA, ship the items in the original box shipped with and in the same condition it was sent. Re-send the items with the original receipt, installation manual and a shipment method with tracking
• The shipping cost must be pre-paid and please make sure to box the items properly for proper delivery
• The credit will be made based on the amount that was paid or the current price of the particular item, the lowest among two
• Contents of original kits cannot be returned as individual components, the kits are designed and sold as one
• We charge a 15% restocking/handling fee on all returns due to handling fee, which covers our reasonable re-stocking and administrative costs.
• Items damaged beyond normal wear can not be returned