RMA Form

Send your email for RMA request to [email protected] and please follow the instructions below.

Return Conditions & Procedure

  • RMA number must be obtained before any return
  • To obtain a return authorization please contact us with the following information:
  • Serial Number found on the back of the amplifier unit
  • Name and Order ID
  • Reason For Return
  • Want Store Credit or Refund
  • Once we send you the RMA, ship the items in the original box shipped with and in the same condition it was sent. Re-send the items with the original receipt, installation manual and a shipment method with tracking
  • The shipping cost must be pre-paid and please make sure to box the items properly for proper delivery
  • The credit will be made based on the amount that was paid or the current price of the particular item, the lowest among two
  • Contents of original kits cannot be returned as individual components, the kits are designed and sold as one
  • We charge a 15% restocking/handling fee on all returns due to handling fee, which covers our reasonable re-stocking and administrative costs.
  • Items damaged beyond normal wear can not be returned