Returns

Send your email for RMA request to [email protected] and please follow the instructions below.

Return Conditions & Procedure

RMA number must be obtained before any return

To obtain a return authorization please contact us with the following information:
a) Serial Number found on the back of the amplifier unit
b) Name and Order ID
c) Reason For Return
d) Want Store Credit or Refund
Once we send you the RMA, ship the items in the original box shipped with and in the same condition it was sent. Re-send the items with the original receipt, installation manual and a shipment method with tracking
The shipping cost must be pre-paid and please make sure to box the items properly for proper delivery
The credit will be made based on the amount that was paid or the current price of the particular item, the lowest among two
Contents of original kits cannot be returned as individual components, the kits are designed and sold as one
We charge a 15% restocking/handling fee on all returns due to handling fee, which covers our reasonable re-stocking and administrative costs
Items damaged beyond normal wear can not be returned